“Augmented intelligence is not only a feel-good kind of a term, but it is also the reality. We are far away from the perfect artificial intelligence.” 

Let Vinay Mummigatti, Chief Automation Officer at LexisNexis, cut through the noise around automation with a set of basic principles, relevant no matter your industry. These fundamental points include establishing your motivation to change (hint, it’s your customers), how to make sure you are automating a good process and not a bad process, and the importance of becoming a “prolific communicator.” You’ll also discover why many employees consider process-oriented thinking a revelation, and why managing global change is like navigating a large container ship through rough waters. 

Vinay is the Chief Automation Officer at LexisNexis, a multi billion-dollar global provider of legal, regulatory and business information. Vinay leads the transformation of the organization’s global business operations. He is expertly skilled at using intelligent automation to deliver best in class products and services. He’s done this dozens of times across the entire value chain. As a result, his work has led multiple Fortune 500 companies to increase revenue, reduce costs, and improve the customer experience. He also has five patents to his name. Prior to LexisNexis, Vinay was IT executive at Bank of America and before that United Healthcare.