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About the Podcast

“Think about social media relative to where e-commerce was 20 years ago … My best advice is if you’re not thinking about this, think about it more.”


Social media management platform Hootsuite has over 18 million customers, but that’s not enough for Chief Technology Officer Ryan Donovan. He’s looking to help businesses scale up their social media, to help hundreds if not thousands (or tens of thousands) of employees keep collaborating on social selling and brand advocacy without tripping over themselves. Join Ryan to discover how the philosophy of “waking up smarter” applies to business transformation, his take on the recent degeneration of social media, and why social media content marketing is a huge missed opportunity for many businesses. 

About the Speaker

Ryan Donovan is the Chief Technology Officer for Hootsuite, the world’s leader in social media management. Hootsuite has over 18 million customers and is used by 80% of the Fortune 1000. As the Chief Technology Officer for Hootsuite, Ryan is responsible for global product innovation where he focuses on helping the company continue to develop new ways to grow and transform the business at scale. His experiences include 20 years leading both product and engineering teams at companies like Sitecore, Microsoft, Commerce Server, Ascentium and Cactus Commerce. His perspective on trends and technology is frequently sought after and published in the mainstream business press.

Your Host
Mark Jeffries
Former Merrill Lynch stockbroker turned author and Keynote Speaker, Mark Jeffries, has become a trusted adviser and communications consultant to some of the world’s largest and most successful organizations. Mark has spoken in front of more than 100,000 event delegates, published two books, appeared on Network TV numerous times and has launched an innovative e-learning course, “The Art of Business Influence - Selling without Selling.”